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YMCA Alaska, Anchorage, Mat-Su, Fitness, Community Center, Youth Development, Healthy Living, Social Responsibility

YMCA OF ALASKA

FAQs

1. What types of Memberships do you have?

A: We have a wide variety of Memberships to accommodate for your household needs. Learn more about our membership types and costs HERE. 
2. What are the Y’s expectations of members?
A: Please read our Code of Conduct HERE.
3. What is your Guest Pass Policy?
A: The Primary, active, adult member (18 years or older) on the account receives 6 free Guest Passes per calendar yet. The qualifying member must check in with the guest.
Members 17 years of age and younger cannot bring guests. Student and Youth Memberships do not qualify for free Guest Passes. `
All guests must have a non-member account. Guests 18+ must provide a valid ID.
4. Can I access the YMCA as a non-member?
A: Yes! You can use the YMCA facility even if you are not a member. All non-members must have a non-member account and provide a valid ID to purchase Day Passes and/or Punch Cards. Non-member minors must always have an adult with them in the facility.

Day Passes

Anchorage Location
  • Adults (18+): $15
  • Teens (12-17): $10
  • Youth (6-11): $7
  • 5 and Under: Free
East Pool Access Only
  • Adults (18-61): $6
  • Seniors (62+): $4
  • Youth (6-17): $4
  • 5 and Under: Free

Punch Cards

If you switch to a YMCA membership after purchasing/using a Punch Card, the Join Fee will be waived.
Anchorage Location
  • $100 for 10 visits
East Pool Access Only
  • Adults (18-61): $55 for 10 visits
  • Seniors (62+): $35 for 10 visits
5. Can I put my membership on hold?
A: Yes, members can request to place their membership on hold any time prior to the 1st of the month the hold will start. This request must be completed via:
      • Online through the Member’s YMCA Account at ymcaalaska.org · email to the Membership Director, Kristin Haines, kristin@ymcaalaska.org
      • Or, in person at the YMCA of Alaska
      • Hold requests over the phone will NOT be processed.
      • There is no fee to place a hold or short-term termination on membership.
      • Holds are scheduled from the 1st to the 1st, no mid-month holds, with a limit of 3 consecutive months per calendar year. Holds will automatically be released on the scheduled end date and the autopay of membership dues will resume. Members MUST initiate communication if a longer hold is required. Refunds are not available for lack of communication for a hold extension request.
      • For holds longer than 3 months, membership will be placed on a Short-Term Termination with no join fee if reactivated within 12 months. Members must reactivate account at the YMCA of Alaska to have the join fee waived. Reactivating accounts online will not allow for the join fee to be waived.
      • Refunds are not available for the lack of scheduling a membership hold or short-term termination.
6. How do I cancel my membership?
A: Termination of membership is initiated by the member any time prior to the 1st of the month they no longer want an active membership. This must be completed via:
      • Online through the Member’s YMCA Account at ymcaalaska.org. This option is only available to membership types with the option to join online. · email to the Membership Director, Kristin Haines, kristin@ymcaalaska.org
      • Or, in person at the YMCA of Alaska
      • Termination requests over the phone will NOT be processed.
      • There is no fee to terminate membership.
      • Any balance due must be paid prior to cancelling membership.
      • Pro-rated refunds will not be provided if membership is cancelled mid-month. Termination will be scheduled to occur on the 5th of the next month at the end of the billing cycle.
      • Refunds are not available for lack of initiating or scheduling a membership termination.
      • The Y reserves the right to cancel your membership due to code of conduct violations, non-payment, or other situations that deem necessary.
7. Can I use my membership at other Y’s?
A: Yes! As part of the YMCA movement, you have access to YMCAs across the country.
Nationwide Membership enables you to visit any participating Y in the United States through membership at your “home” YMCA – the association that enrolled you as a member and collects your membership dues.
We participate in the Nationwide Program to help you reach your health and wellness goals wherever you live, work or travel. This is an essential part of our cause of strengthening communities.
      • Valid for active, full facility YMCA members
      • Nationwide member visitors must use their home Y at least 50% of the time
      • Program-only participants and special memberships (ie. East Pool only) are not eligible for Nationwide Membership.
      • Check with the YMCA you plan to visit to ensure they participate.
8. Do you offer financial assistance?
A: Yes, through our Open Doors Scholarship Program we provide financial aid to ensure that everyone can join as a member and benefit from our variety of programs. Open Doors Scholarship Application
9. May I bring my pet to the YMCA?The YMCA of Alaska follows all State and Federal guidelines in regard to Certified Medical Service Animals who must wear their service vest. 

 A: The YMCA of Alaska does not permit entry to any YMCA facility or Program site to pets or emotional support animals.